Plug-in not working

[mtravisbrown]

Suggestion from the author of my plug-in says that there may be a conflict with the theme. Can you confirm this?

Are either of these two things happening here:

1. The plug-in embeds jQuery on a page. That could break some other javascript in the theme.
2. Some themes include a toggle to only include the mediaelement.js framework on certain pages. If that’s on, When the plug-in’s javascript is included, it’ll break because if can’t find that framework. That in turn might also cause other things on the page like your video background to fail.

Thanks!

Travis

[thai]

Hi Travis,

It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X/Pro will need to be directed to the original developer.

Thank you for your understanding!

[mtravisbrown]

Can you speak to this suggestion? Does this theme do this?

“Some themes include a toggle to only include the mediaelement.js framework on certain pages”

[rad]

Hi Michael,

The theme doesn’t have its own MediaElementJS, it’s a built-in library from Wordpress and the theme doesn’t need to include its own copy. Please check this https://make.wordpress.org/core/tag/mediaelement/

But yes, the theme has styling for MediaElementJS to make it blend to the theme’s styling and design. But that shouldn’t affect the MediaElementJS library/framework.

Thanks!