Plug in issues

[isa1978]

Hello guys

I am having issues in installing the html code from Pinterest as a widget on the side bar it just doesn’t work.
I tried to disinstal other plug ins but it still not working.

I was told that could be a conflict with the theme.

do you have an idea?
thanks lot
regatas

[nico]

Hi @isa1978,

Thanks for writing in.

Would you mind sharing us the html code that you have added in your widget area so I could test it in my side.

Thanks.

[isa1978]

hello there
yes of course

this is an example on how it comes out.

Highlights of Yucatan: 2-days tour on the road ( March) - Boundless Roads

on the right side you see the widget but it is missing the pinterest logo and my profile information
this are the codes

and the screen shot on where I putt hem

thanks a lot
isabella

[ruenel]

Hello There,

I have tested your code in my local testing server and it just works without any issues.

Code in the widget area:

Display in the sidebar:

You are just experiencing a caching issue because you have installed SG Optimizer and you are using SiteGround. Please always purge all your caches first before testing your site after making any site changes. Caching are best to turn on when you are finished building your site.

Hope this helps.

[isa1978]

Hello there
it’s weird because I did purged the cash and it’s still with the same problem. I also checked in on my mobile and hs the same issue.
I have checked the incógnito window and it doesn’t even appear.
I see you are testing it on another site and of course it works. I don’t think the code is the problem, but the conflict with the theme? could that be?
as i have tried to switch of other plugins and it doesn’t work either.
thanks for your help

[nico]

Hi @isa1978,

This could not be a theme conflict because as I tried the code it is working on my side.

Try to remove other widgets that has scripts or custom scripts that you have to test if it will work because I could see a lot of script conflict in your browser console.

.

Let us know how it goes.

Thanks.

[isa1978]

hi nico
thank you for your message but where do I see this ? and how do I know which widget has scripts? or costumbrismos scripts?
where did you see the conflict?
I am sorry but i really don’t understand this part quite well.
thanks for your help

[nico]

Hi @isa1978,

First, to know where you can find the script errors. Use the inspector by pressing f12 on your site then click Console.

Look for scripts that are added in your site then temporarily remove it so that you would know if there are conflict in scripts. Scripts like:

Let us know how it goes.

Thanks.

[isa1978]

ok I’ll try thanks

[albrecht]

Hi There,

If that still doesn’t work.

This custom CSS is what causing the issue

We can override that css so it wont affect the custom html widgets by adding this CSS

.x-sidebar .widget_custom_html * {
    margin-bottom: initial !important;
}

Hope this helps.

[isa1978]

@albrechtx

.x-sidebar .widget_custom_html * {
margin-bottom: initial !important;
}

@albrechtx YOU ARE AWESOME!!!
it works
thank you so much
appreciated very much
have a great evening
Isabella

[christian]

You’re welcome, Isabella. Glad we could help.