Please change my username

Support
#1

I would like to change my Apex username.

#2

Hello @Cazier,

Thanks for writing in!

As per your request I have changed the username.

Thanks.

#3

Thank you! Is there any way to change my login username as well? Seems everything displays correctly but I still have to log in with my old username.

#4

Hey @Cazier,

You should be able to login using your new username. Please try clearing your browser cache first or try using incognito mode.

Thanks.

#5

I tried clearing my cache as well as login in with different browsers, I still have to use my old Username to login.

#6

Hey There,

I’ve double checked everything and your username is now Cazier also for login. Give it some time and let me know if the issue persists.

#7

It is still not working for me. Tried a few times after your last post and then just now, making sure to clear everything from my cache as well as try different browsers and it’s still not letting me log in with my new username.

#8

Hey There,

I’ve found the potential cause of this. Please give it a try now.

#9

That worked, thanks!

#10

You’re welcome.

#11

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