"Placeholder" below pictures

Support
#1

I’m wondering why in most cases all pictures have a kind of placeholder below the selected image but some don’t. How can I erase those placeholders?

#2

Hi There,

Thanks for writing in! Could you please provide us with the URL to your referenced page, so that we can assist you accordingly.

In the meantime if you’re using a caching plugin, make sure to purge your server cache. If you’re using a service like CloudFlare, you need to clear it’s cache and also clear your browser cache before testing.

Thanks!

#3

As the problem is occurring only within the backend at cornerstone, I posted the login credentials as a secure note.

#4

Hi there,

I have checked your homepage on Cornerstone but I can’t seem to see the issue that you have mentioned.

Would you mind trying to clear your cache including the browser cache and try to check the page again?

Thank you.

#5

…but you’ve checked the homepage at the front end, right?

#6

Oh, I checked again and its gone at the backend as well. I’m always trying to clear caches in this case, but most of the time it doesn’t change anything :confused:

#7

No worries. :slight_smile:

Glad to hear it’s sorted.

#8

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