My pages with photo galleries using Photo Gallery from 10Web are not working with the new Cornerstone update. What is the problem? Do I have to switch my Photo Galleries to Envira so they work?
Hello John,
Thanks for writing to us.
You may switch to the Envira plugin for the gallery as per your design. We have not received any complaints yet for this plugin about the compatibility issue, it might be the issue of plugin conflict or a custom JS/CSS code issue. I would suggest you troubleshoot a few of the common issues before we investigate your settings.
Regretfully, the issue is coming for the third-party plugin for which we don’t have any compatibility with the theme. Still, we will be interested to investigate and see if anything can be improved in Cornerstone, but please remember that as this is a 3rd party plugin we can’t guarantee any fixes.
To investigate it further please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
- WordPress Site URL & Login URL
- WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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