Personify Issues

[dabigcheeze]

I tried my primary site, I tried my staging site (different server, zero cacheing, etc)

[ruenel]

Hello @dabigcheeze,

Thanks for writing in! Please ensure you have met the minimum requirements to run WordPress and the latest version of the theme. Check out this documentation:

• https://theme.co/docs/version-compatibility

We would also love to log in to your so we can investigate since we were NOT able to replicate the issue on our local testing servers. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[prakash_s]

Hello @dabigcheeze,

Please share your admin credentials so we can check it on our end.

Thanks

[dabigcheeze]

Here you go

[sprod]

Hello.

I am seeing similar issues.

I added Mogul to my library and get the following errors.

I also do not see anything added to Components.

Thanks!

[tristup]

Hi @sprod,

The issue has been already reported to our development team and they are looking into it.

Thanks