Password Protected Page

Support
#1

We have a few pages that are password protected and they are not working for anyone unless you are logged into Word Press. Does anyone know what may be causing this issue.

#2

Hi There,

Did you recently enable a caching plugin? It might just be serving up a cached version of the page, so make sure to clear the cache after you publish new content.

If this is not a cache content issue, can you give us more details? How exactly it is not working? Then, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • Page with issue

All the best!

#3

Sent you a secure note.

#4

It looks like this has been fixed. It’s working on our end when I’m logged out of Wordpress.

#5

Glad you solved it, I can see that the page is password protected :slight_smile:

Regards

#6

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