Parallax not working?

Hi @geekgoddess,

Does the parallax works now? Or is it a different issue related to Advanced Mode? I will be more happy to check to see if this is javascript related, or just inactive by default. In that case, I strongly recommend opening a new thread and provide a URL and admin login credentials for further checking (in case it’s js related).

Thanks!

I have this issue on two of my client’s websites, I updated everything, turned on advanced settings but to no avail. The parallax images are still broken.

Here are the sites:
https://lightingnbeyond.com/

Sorry but this is not something that should be happening.

Hi,

I have forwarded this issue to our web development team for review.

For a temporary solution, kindly add the code below in Theme Options > CSS

/* temporary solution for parallax background */
.x-section.bg-image.parallax, .x-section.bg-pattern.parallax {
    background-size: cover;
    -webkit-backface-visibility: hidden;
}

If that doesn’t help, you can try adding this code in Edit Page > Cornerstone > CSS

/* temporary solution for parallax background */
.x-main,
.x-section {
    position:static !important;
}

Thanks

This fixed the parallax issue but solution number 2caused a scrolling issue: Scrolling gets disabled when getting to the bottom of the page see it in action here: https://www.useloom.com/share/649a43ee3c174c68812a088bc8eb2bb0

Hey There,

If that is the case, please have the code updated and use this instead:

.x-section.bg-image.parallax, .x-section.bg-pattern.parallax {
  position:static !important;
}

Hope this helps.

Same problem here for the record.

Across all sites using classic sections - parallax now showing blank colours.

Poor show…

Hey @j300bac,

At this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

By the way, in your separate thread, please also confirm if you are using the latest version of the theme.
Our latest versions are:

  • Pro theme 2.1.6
  • X theme 6.1.6
  • Cornerstone 3.1.6

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

Please let us know how it goes.

Nope didn’t want to open a separate thread - the fix is to rebuild using the new sections as the classic sections are no longer compatible with parallax which I have done on some sites but not all.

I just wanted to support anyone that may be lead to believe that this is an individual case when in fact jvedder is correct in that this is indeed a global problem.

Hope your last update addressed this issue moving forward. I won’t know as I had to emergency rebuild several websites using this feature before I had a stream of complaints.

Many Thanks

Hey @j300bac,

I personally could not replicate this issue. Both V2 and Classic parallax is working in my test site. See https://youtu.be/0Y96ZVGmlAc

But, as @paul.r said previously, he forwarded this to our development team for review.

Thanks.

Unfortunately that’s the case a lot of the time but as you can see from the above it’s a real thing and it’s happening across the board.

I hope the development team fix this as a matter of urgency for other users who may not even be aware that their sites aren’t appearing correctly.

Many Thanks

Hey There,

We have noted your feedback.

Regards.