Pages on the front end not showing all elements

Support
#1

Hello,

When creating a new page (cloned from a template) only half the page shows on the front end but all elements defined on the back end or in X editor. There are a lot of errors if you inspect the page that do not show on the original cloned page. I have disabled plugins, disabled cache, and issue persists. I will add page details in a private message.

#2

Hi @z1z1z1,

Thanks for reaching out!

I just check the page and some of the content is not showing on the front end but showing on the backend. Please give us permission to put your site under maintenance so that we can do deactivate all the plugins or you can copy your live website to the staging area and we will do our troubleshooting there.

Hope that helps.

Thank you.

#3

You cannot put the site under maintenance and it is not a plugin issue. I have already disabled all plugins before reaching out. I can create other pages and it’s fine, rest of the site works fine. I think it has an issue with your page cloning or element cloning under the latest version. There are other posts with very similar issues here in the past few days.

#4

I installed your Stable version 3.2.3 and issue persists. Disabled all plugins, issue persists. Re-cloned the page and the issue persists.

#5

Hello @z1z1z1,

Please share your credentials so that we can investigate your settings. You have not given the login credentials in the secure note because of that we are not able to access your site dashboard.

Thanks

#6

As requested added to original Secure Note.

#7

Hi @z1z1z1,

It mostly happens due to the broken HTML, and I found that the Content Area contains Google embed code with the iframe tag which does not close correctly. I went ahead and fixed it, and now the rest of the content coming properly.

Thanks

#8

Hey @z1z1z1,

The screenshot has been moved to the secure note.

Thanks.

#9

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.