The home page on our site https://montgomerypllc.com/ is not displaying correctly. The first two screenshots are what it looks like in a browser. The next two are what it looks like in the builder. All themes and plugins are up to date and I have checked for plugin conflicts. What else can I look into?
Hi @stuartrowens,
Thanks for reaching out!
There could be a cache, custom code or plugin conflicts causing the issue on your website.
I recommend the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
- DISABLING CACHE
Only if none of that helps, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
Thank you.
None of these items corrected the issue. Secure note has been sent. Thanks for your help!
Hi @stuartrowens,
Thanks for reaching out.
I have checked your website and clear all types of cache including the Style Cache from Pro > Settings and found the styles are loading perfectly in the frontend. If you are still having the same issue, I would suggest you check once by clearing all types of cache and in the incognito/private mode of the browser.
Hope it helps.
Thanks
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