Page not saving - Red

Support
#1

Hi, all of a sudden the page I was working is not saving the changes made.

#2

Hello Iban,

Thanks for writing in! There seems to be a JS error on the page. This could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

  • Testing for Plugin Conflict
  • Theme Update
  • Child Theme
  • CSS/JS Customization
  • Increasing PHP Memory Limit
  • Disabling Cache
  • Disabling CDN

If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can add a secure note by clicking on the key icon underneath your post and then entering the details into the modal that appears. This way, the information will only be seen by you and us.

Best Regards.

#3

I duplicated the page and the duplicated page had no problems.
That was weird.

#4

Hey Iban,

It looks like you’re editing a trashed page. Please ensure your page is either in draft mode or published and not trashed or redirected to another page.

image

Thanks.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.