Hi,
I’ve updated the theme and all plugins on the site and now the homepage doesn’t load properly. It all looks great in cornerstone but then when I go to the actual domain, it is pretty messed up. Main issues are that the logo image is the nav bar is not showing up and taking up a ton of space and none of the background images are showing up. The domain is www.surfingturtlelodge.com
Hello @renzofernandez,
Thanks for writing to us.
It seems that there might be an issue with the cache I would suggest you please purge all the cache and temporarily deactivate the cache plugin and recheck it. If it doesn’t work for you we need to check your setting, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin-level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
Hi,
Thank you for your prompt reply. I recently deactivated and uninstalled the cache plugin “W3 Total Cache”. Could that be causing the problem?
Hi,
I reinstalled the “W3 Total Cache” plugin and then uninstalled it again and things seem to be loading now.
Hello @renzofernandez,
You seem to have experienced some caching issue. I would like you to alway keep in mind this one:
We are glad that the issue is resolved now. We really appreciate for letting us know.
Cheers.