Page loads incorrectly on first load

[roman777]

Hello,

My page at https://agentmatch.com/evaluate loads very funny the first time you go, but if you refresh then all of the formatting is correct and it stays that way for a while. How can I get it to load correctly right away?

Here’s a screenshot of what it loads like the first time:

Thanks!

[christian]

Hey Roman,

Upon loading your site even for the first time, I didn’t experience the issue you described. Your site loads perfectly on my end even on a slow internet connection.

Please see if clearing the browser’s cache would help. Also, test in other browsers and their private or incognito mode.

Thanks.

[roman777]

Hi Christian, very strange. I use Hotjar to record visitors to my site and unfortunately I’m seeing visitors experiencing these same issues. It doesn’t happen every time or to everyone, but it happens enough that it’s costing me a lot of conversions. Any further advice on troubleshooting this?

Thanks!
R

[ruenel]

Hello Roman,

Thanks for updating in! I am another staff checking in and this is my first time checking your site. I do not encounter any issues or find any errors in it. This is what I am seeing:

And also I found out that you are using CloudFlare. Right after your updates, please log in to your CloudFlare account and purge your site cache. You also need to regenerate the minified CSS and JS files in CloudFlare.

• https://support.cloudflare.com/hc/en-us/articles/200169246-Purging-cached-resources-from-Cloudflare
• https://support.cloudflare.com/hc/en-us/articles/200169396-Why-aren-t-changes-to-my-site-showing-
• https://support.cloudflare.com/hc/en-us/articles/200168196-How-do-I-minify-HTML-CSS-and-JavaScript-to-optimize-my-site-

Hope this helps.

[roman777]

Hi RueNel,

Thanks very much for your reply. The problem persists however and I’ve created a Loom video to showcase: https://www.loom.com/share/5b3e5f560e034fa7b51c17e8a64b430f

It seems that the problem occurs when you come to the https://agentmatch.com/evaluate by clicking the “Find the Best Agent” button on the https://agentmatch.com/find site.

Thanks.
Roman

[roman777]

Nevermind I think I fixed it! I had a feature enabled on the /find site where Litespeed cache would preload pages before user clicks. I disabled it and then problem appears to have gone away. Thanks for all your help.

[nabeel]

Hey Roman,

Happy to hear that you have sorted it out and thank you for sharing the solution with us.

Cheers!