Page is not loading correctly - footer along the sidebar?

everything seems to be perfect on the back end in cornerstone, but then when I view the front end of the page, it has the footer squished alongside the main page like a wonky sidebar. picture below. What is going on?

Hi There,

Is that hpenning in a specific page or all over the site? If that is happening all over the site, please confirm you are fully updated, if that does not help please try testing for plugin conflicts.

If that is hapenning in a specific page, please check your code as this is usually related to a malfored HTML syntax, like a missing closing tag or incomplete tag (ex: missing </p> or incomplete </a

If you cannot spot the issue, please provide your login credentials in a secure note.

Thank you

its just happening to one page.

where would I look for the malformed HTML syntax?

**note: the entire page is created through cornerstone

here is the cornerstone side, everything is fine

Hi,

You need to check each element content in html tab and make sure your html tags are properly closed.

When i checked the front side of the page today. it loaded perfectly.
no changes, although when i checked the HTML elements, nothing was out of place.
although now the campaigns footer is not showing up - on any of the map/state pages, but regular wordpress pages are fine. :frowning:
there should be logos underneath the “campaigns” and the logo slider and all settings and viewing is good, but it still doesnt show up. :?
**everything is updated for x theme, cornerstone, etc.

Hi There,

Please provide your login credentials in a secure note so we can take a closer look.

Thank you!

it magically starting working and the front side looked/acted like the back side (which was correct)
thanks
i have noticed that i have been having trouble with the page showing up (preview unable to load) and then with some random parts of the text having strikethrough. <- which only happens on the front, not on the back. (this is on the homepage and other pages too)

and i just tried to save a page on 2 different browsers and it isnt saving… :frowning: the preview is having trouble loading on the la county page. its big and seems to be the only real problem page. the rest are shorter pages and they seem to be loading AND SAVING ok.
http://cannadems.org/map/california/los-angeles-county/

just worked on another page and the footer along the right side came up again :frowning:

http://cannadems.org/map/california/los-angeles-county/bellflower/

why does this keep happening?

Hi There,

To fix this issue, please add this custom CSS under X > Theme Options > CSS:

#x-root,
body {
  -webkit-flex-wrap: wrap;
          flex-wrap: wrap;
}
.x-colophon {
    width: 100%;
}

Let us know how it goes!

1 - what does that code do exactly? just force wrap the page?

2 - that did not work exactly like i thought it would.

the edges are now gone - whereas it looked like it was on a “sheet of paper” before with the lines along the edges. (design difference)

i have attached picture. the top “city council” bit is showing correctly on the front.
the bottom “city council” bit is off. the page is now wrapping correctly but the front is still off.
everything looks good and working on the back end, but it still shows up like this. ?

keeping the code in customizer until you tell me otherwise.
thanks.

Hi there,

Please remove that suggested code. We need to get to the bottom of the problem.

First of all, bumping to the thread will make the reply time longer as on each answer the thread goes to the end of the line.

Secondly, I am sure you will understand that now we are so confused because of much information here which we are not sure what to do now.

I suggest that you open up a separate thread for each issue and we will get to the bottom of each.

We will answer the first one which is the footer problem going to the sidebar, that is a typical cache/minification or misspell in HTML code case.

Please kindly make sure that you first purge the cache and deactivate and cache plugin.
If you use a assets minifying plugin or your cache plugin does minify the CSS and Javascript files, you need to make sure that none of the theme and Cornerstone related files get minify, as those files are minified by default.

Finally, bad configuration of the CDN system also might be the cause of the problem. For example, if you use the Cloudflare you need to follow the instructions below:

For the miss spell in HTML I suggest that you use the HTML validator tool:

https://validator.w3.org/

Kindly open up new threads for additional questions as it will help us to focus on each issue and give you a better support which you deserve. Having a long threads makes the maintaining job harder and also it will be harder for the other customers to find the correct information if they have similar issues. You are always welcomed to reply to this thread to follow up the same question.

Thank you for your understanding and cooperation.

ok i removed the code.
i went through with the html checker link you sent and fixed the page. it was a unclosed tag html error.

thank you for the response. i will open up new threads for the other specific problems.

question: “First of all, bumping to the thread will make the reply time longer as on each answer the thread goes to the end of the line.”
what do you mean by this? i should create a new ticket/post whenever possible as good practice?

Hey There,

Thanks for letting us know that you have figured it out and that the issue has been fixed.

Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to. It is best that after you reply, please wait for our response because your thread is already in queue. As soon as you bump it or add another reply, it cycles back and might be being push back again in queue.

Hope this explains it.

thank you. yes, that explains it. :slight_smile:

You’re welcome.
If you need anything else we can help you with, don’t hesitate to open another thread.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.