Page editor not working

[alexpodeanu]

hi, I am trying to edit the homepage but the cornerstone doesn’t load

[tristup]

Hi Alex,

Thanks for reaching out.
There might be different reasons behind your issue, so I would like to suggest troubleshooting the following common issue to help us identify the cause.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
8.Increasing PHP Memory Limit
9.Permalink

If you discover that an issue is coming from a custom code or 3rd third-party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins, unless you are subscribed to One. If not subscribed, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins, unless you are subscribed to One service.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: The given credentials are not working, and asking to reset the password. Can you please check and reshare it?

Thanks

[alexpodeanu]

hi, please see below

this is a brand new website with only a few plugins, just finished working on it so it shouldn’t be anyhting major I’d say. I am trying to find the source but I can’t

[tristup]

Hi Alex,

I have checked and found that Cornerstone is loading the content correctly. If you are still facing the same problem, please copy your live site to a staging server so we can troubleshoot freely without breaking your live site.
And give us access to the secure note, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks