Page Edit shows me older content

[Wenzl]

Hi - I do have this strange behaviour now: I save a page in PRO and the result display correctly in all my browsers. But when I edit it again in PRO it shows the old state and NOT the new one.
I re-edited the page a few times now and the result is always the same.

I need help for this as soon as possible - Thank you!!

[ruenel]

Hello Guido,

Thanks for writing in! Did you install caching plugins? It could be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[Wenzl]

Hi Ruenel,
thanks a lot for your reply!
I tried all the things you´ve mentioned, but did not change this strange behaviour.
I will give you access to the site and hope you can help here:

The problem appears on this page here:
/home-members/
If you look at the page in the frontend, you will see a different structure and some other images as you will see, when you open the page in the PRO editor.

[tristup]

Hi Guido,

I have checked every sections and didn’t find any difference between the builder and frontend version of given URL, all the images are same. I would suggest you to check once by clearing all types of cache and in incognito/private mode of the browser.

Hope that helps.
Thanks

[Wenzl]

Hi Tristup

you are right! Thank you very much - it was sth. wrong with my browser cache - in another browser it was working immediately. Strange that it did not clean it even after a restart of the PC.

I did not get the “broken HTML” problem - what do I have to do here?

[tristup]

Hi Guido,

Really sorry for the confussion, that was added mistakenly.

Thanks for understanding