Page does not publish as shown in cornerstone

Support
#1

Hi, I have recently updated to new version of cornerstone and I am having issues that (a) cornerstone often fails to update the view and (b) with one specific page at https://ca.classicconcerts.org.uk/study/workshops/ which displays completely differently from what cornerstone gives. Some gremlin must have got in somewhere - can you help me find it? Many thanks, Jonathan

#2

Hi There,

I have tried to login to your site with the given credentials, but it seems to be invalid. Could you please confirm with the correct information, so that we can look into your issue.

Thanks!

#4

Please see secure note

#5

Hi There,

Upon checking, I see that your PHP memory is set to 256MB. Could you please try increasing your PHP Memory limit. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.

Add the following lines into that file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Let us know how it goes.
Thanks!

#6

Many thanks. I have done this but it seems to make no difference and I have a similar problem with https://ca.classicconcerts.org.uk/study/ which also does not display as setup in cornerstone - the last block grid item on the first row refuses to update…

#7

Hi,

There is a syntax error in your callout shortcode. There is no message in your code.

<p>[x_callout type="left" title="Advanced Study Groups="<span>These groups are for regular CA students.</span>" button_text="Learn more" button_icon="angle-right" style="min-height: 300px; font-size: 70%" href="https://ca.classicconcerts.org.uk/advanced"]</p>

Please change it to this

[x_callout type="left" title="Advanced Study Groups" message="These groups are for regular CA students." button_text="Learn more" button_icon="angle-right" style="min-height: 300px; font-size: 70%;" href="https://ca.classicconcerts.org.uk/advanced"]

Thanks

#8

Great, thanks. That solves the second problem but I still have a major issue with this one: https://ca.classicconcerts.org.uk/study/workshops/, where there must be some glitch in the coding because it displays correctly in cornerstone but not in reality.

#9

Please ignore above - some editing of the button which was displaying strangely seems to have cured the issue. Many thanks for your help.

#10

You are most welcome!

Wea re always happy to help you anytime!

Thanks

#11

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.