Page auto scroll when using tab/tour

Support
#1

tried all the javascript snippets given in many threads nothing working in my case ??
tried all things clearing browser cache /same height tab everything
plz help

page link

#2

Hi @akash,

Thanks for writing in. Would you mind giving some more details about what you want to achieve? Also point us to the threads you’ve read to provide us additional context.

Thanks.

#3

thread links -

i hope this clears my problem

my site link –

https://www.lazzycreator.com/my-account

i have used tab content in login page and one in "my account " page

#4

Hey @akash,

I see the issue. Regretfully, this is currently a known bug which does not have a solution yet. For now, please use Cornerstone Tabs element. We could not provide a snippet to fix this.

Thank you for understanding.

#5

this is a strange reply ,i have linked threads of 2015 and many of people have this issue after all tab content is so common and vital in creating a website ,and still you guys haven’t resolve the issue for all these 3-4 years .

i have no issue with cornerstone but cornerstone cant edit those pages

and what kind of reply is this ,in every thread at least some or other help is provided which lastly worked for them ,i tried those and for me they didn’t so that i reached the support .

can you please bring in notice some other staff who can help ,its really necessary for me to that right already spent so much time building with x

hope you get it

#6

Hi @akash

I’ve rechecked this issue and I understand how a workaround for this issue will be important for you, I’ll provide one below that I believe it should be working, however, the thing is when we provide temporary solution, this solution may not work after several updates especially if the themes structure changed or overridden and we might not be able to maintain this fix for every release.

Try to add this JS snippet into (Theme Options > JS):

jQuery(function($){
	$('.vc_tta-tabs-list li a').on('click', function(){ 
		setTimeout( function() {
			$('html, body').stop();
		}, 100 );
	});
});

Thanks.

1 Like
#7

i understand but a very big thank you for you
thats what i needed it worked

plz do fix it with x so that we dont need any solutions for this

#8

Hi @akash,

Latest fix update is already released. You could try update your setup and check.

You could check the changelog for the full details about the update.

https://theme.co/changelog/

Hope it helps.

Thanks.

#9

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