Option to Select Pro Theme on Left Dashboard has Disappeared after update

after I updated my pro theme to 2.1.6 I am no longer able to select it from left side menu in my wordpress dashboard. It was able to be selected before the update. Please advise.

Hi @dsm63

This could be another plugin causing this issue, I suggest doing a plugin conflict test, this can be done by deactivating other plugins installed, then recheck this issue if everything went alright, then you can re-enable the plugins one by one till you figure out the culprit.

Alternatively, you might want to use “Health Check” plugin and enable “Troubleshooting mode”. The good thing about “Heath Check” plugin is that it’s developed by WordPress team and it only affects your logged in session so that other visitors won’t be affected.

If this didn’t help, then please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue.

Thanks.

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