Oops content failed to save

Hi,
I can’t save anything on my website. I get “uh oh content failed to save!” I’ve tried everything I could and every solution on this forum but it still doesn’t work.
What has been done:
-Clear the cache
-Deactivate pluggins
-Reset htaccess file by renaming itto.htaccess-bak.
Then in WP Admin Menu, gotoSettings > Permalinks and just click theSaveChanges button.
-Increase allocated memory.
and in the end:
-Reset htaccess-filen

Nothing worked. Could you help me?
Thank you
Melissa

Hi @melissamaryse,

Thanks for writing in.

I could see that you have tried the common fix for this problem. In this case, please share us your admin credentials in a secure note.

Thanks.

Hey Melissa,

I created a test page in your site (see secure note) and it saving successfully. This means Cornerstone is working and there must be something in the pages you save that causes the saving issue. Please save your page as a template and load the template in a new test page and then in that page, remove sections one by one while checking if you can save each time.

I have investigated your page and saw some incorrect setup. One is you’re using a custom headline shortcode within a Classic Custom Headline (see secure note). Please use a Headline element instead like this https://youtu.be/_ia5Lswi3ak

New line characters are also currently not allowed in Custom Headline but this one is a currently known defect that might be addressed in a future release.

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Thanks.

Hej Christian!
Thanks a lot for your help. I did everything you said and it was saving fine in the test page but not in my real page.
So I look closer to the test page setting and in the real page setting and remove resp from the background image setting. Now it works just fine and I can save.
Thank a lot!!!
Kind regards,
Melissa

Glad we were able to help :slight_smile:

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