On Pro header is not showing!

Support
#1

I have converted a site from x to pro. I have created a new header with header builder but it showing the default header . Not the I have created .

Please guide me. thanks

I have give you the login

#2

Hello @KaziTouhid,

Thanks for writing to us.

It seems that is an issue of server cache or plugin conflict. I would suggest you please purge all the cache of LiteSpeed Cache and server cache as well. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

I have checked the things and deactivated all the plugins but still there there is issue.

Please check the header builder though I have created one but no header is showing, But if I create one again and refresh but nothing is showing.

please check . Give me a solution. thanks

#4

its a browser Cache issue , though I have done it but my browser was showing it . it is solved thanks

#5

Pleased to be of assistance @KaziTouhid.

#6

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