Old Site Icon Showing Up

Hi everyone,

So I had my client write me about the following X site:

And when they shared the URL via text message on their apple hone an old version of the logo came up:

This is really strange because this not the favicon for the site so I’m sure from where this is being sourced? I know that in previous version of X there were options for things like Apple Icons and things of that nature could it be that’s where its getting this from?

Thanks for the help,

John

Just following up, I installed a WordPress favicon plugin:

And I uploaded my current favicon to that, I’m hopful it’s working but I’m not really sure how to test it.

Do you guys have any ideas on how I could make sure it’s working?

Thanks,

John

Hi John,

Yes, I can see it from the source code of the site. https://screencast-o-matic.com/watch/cqj11TOK9w
Our settings for site icon can be found here: Theme Options > Social > Open Graph. Now seeing from the source code, there are multiple icons in there.

No need to add another plugin to set favicon. You have it already. Now, there are multiple icons. Please turn of Theme Options > Social > Open Graph. After that, clear cache. Check the source code. See if this line is still there:
<link rel="apple-touch-icon" sizes="180x180" href="wp-content/uploads/favicon/apple-touch-icon.png">
If it is still there, it might be coming either from a plugin or custom code. To check if it comes from a plugin, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one added this icon by reactivating them one at a time.

Hope this helps.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.