Is there a code you can offer us for a discount on paid services? My client is using the free version of this plugin which no longer offers support as of March 12, 2020 Subject: Policy update: Olark is discontinuing chat support to free customers.
For this reason, I have mentioned to my client using free plugins is not something I would ever suggest but this one is different because it is an extension of the X Theme. And, it is for this reason, I am making an attempt to get them a discount since they will now have to pay for this item that use to be free (they have been using it since 2015).
I am sure you are aware of their policy change and I may not be the only one asking for some assistance with this. Any feedback would be helpful.