Oh! Failed to save content!

[prmg]

I’ve been through the forum looking at various responses and solutions to this, but most of them are more than a couple of years old. This just started this morning on the site. It’s been live for a week so and zero issues with edits, changes, etc. I went to swap out some images this morning for better versions and I hit the wall - can’t save any changes.

There are no cache plugins, CDN is disabled, and I have stripped out just about every plugin to make sure that isn’t the issue as well. Any thoughts?

Home - Bozeman Boudoir

Much appreciated! Client is looking to announce site on Monday and we’re making some last minute changes today.

Cheers,

Zach

[prakash_s]

Hello Zach,

Thanks for writing to us.

I checked your website it seems that your website is running on WordPress version 5.5. WordPress upgrade can be the reason for this issue, we are currently testing our themes and plugins with the updated version of WordPress, theme and bundled plugins will be released after it has passed our test.
Please check the version compatibility page if the latest versions of plugins are already available.

I would suggest you downgrading WordPress to version 5.3. 5.3 is the supported version and the one we currently support.

To downgrade the WordPress version you can get help from here: https://soliloquywp.com/how-to-downgrade-wordpress-to-an-older-version/

I would also suggest you troubleshoot a few common issues too:

1. Theme Related Issue
2. Testing for Plugin Conflict
3. Child Theme Issue

If none of these helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Admin URL
– Specific Page URL, where you are having the issue.
– WordPress Admin username / password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[prmg]

Added secure note to my original post. Have been through the links you posted and still seem to be at a loss and just for the life of me can’t figure out what the issue is. Maybe a fresh set of eyes will help?

THANK YOU!!

[prmg]

Not too code savvy, but would this be the issue, or have anything to do with this?

[ruenel]

Hey Zach,

I have logged in and investigated the issue. I created a test page. I haven’t encountered any issue. My changes were saved with no issues.

See the secure note.

Which page you are editing by the way? We need to check it as well. By the way, the warning in your console can be ignored. Those errors are just missing SourceMaps. They are requested by developer tools when possible, but won’t interfere with anything.

Basically it’s a way to map a combined/minified file back to an unbuilt state. When you build for production, along with minifying and combining your JavaScript files, you generate a source map which holds information about your original files. When you query a certain line and column number in your generated JavaScript you can do a lookup in the source map which returns the original location.

• https://blog.teamtreehouse.com/introduction-source-maps

Hope this helps.

[prmg]

The page I was trying to edit was the “home” page. I just tested it, same issue.

However, when I tested the “An X Test” page, I was able to image swap and save the changes.

Could the “home” page be corrupt or an issue with that page specially? Is the “An X Test” page just a duplicated version of the “Home” page?

Thanks for the help!!

[ruenel]

Hi Zach,

I have edited your homepage and saved it as a template. I created a test page and loaded the saved home template. I added a section on the test page and I was able to save it. I would recommend that your create another page, set it as your front page. Once you have assigned a new page for your homepage, you should be able to “Home”. Make some changes and test if you can save your changes.

Kindly let us know how it goes.