Nothing shows up when adding svg image with pro image-element

[jancommunicatie]

Hi,

I just started with a brand new site with Pro. I’m working on the header en I’m trying to add a logo with the image-element. I want to use a svg, but there is no image coming up. I can see the svg image in the media library.

What can cause this problem?

Thanks.

Jan

[marc_a]

Hi Jan,

Thanks for reaching out!

I just check your account and there are so many associated website on it. Would you mind sharing the website URL you are currently working on? In that way, we can better help you with your problem.

Hope that helps.

Thank you.

[jancommunicatie]

Yes, i will provide the website url and the login credentials in a secure note!

[prakash_s]

Hello Jan,

I tried to upload the SVG at you server but it was not allowed. Please note that WordPress doesn’t support SVG by default. Please have a look at this article.

To provide the SVG support you need an extra plugin to provide that feature. I have installed one plugin called SVG-Support. After installing the plugin I tried to upload the SVG at your site and set in the image element it is working fine.

Please check at your site custom header.

Please note that we don’t provide any third-party plugin support. It is out of the support scope.

Thanks

[jancommunicatie]

Wow great! Thanks for your help!

[nabeel]

Glad that we could be of help.

Cheers!