Nothing showing on pages - using WPBakery Page Builder

Since updating the theme I have lost all page data,

Hello @RAWdesigns1,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


Please see info below:

Hello @RAWdesigns1,

Regretfully we cannot check the site because the given credentials do not work for us. Please double-check it. Meanwhile, we also noticed that there is a JS error on the site:

Uncaught ReferenceError: lightbox_html is not defined
    at jquery.colorbox.js?ver=1.0.0:13
    at jquery.colorbox.js?ver=1.0.0:1093

This JS error seems to have come from your Gallery Images plugin. Please have it temporarily deactivated and test your site again.

Kindly let us know how it goes.

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