I’ve just bought a theme but the theme is not responsive for IOS’s latest devices. It supports only up to iPhone 6 devices. I am a new learner pls help me. Specifically, there is a problem with the display of the images and the font.
Hi There,
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Hi there,
May I know which iPhone and browser that has this issue? I just checked and it’s okay. And please provide the screenshots.
Thanks!
There are many like that but these are main ones. On the ‘Botoks Uygulamalari’ the picture doesn’t fit right, the same for ‘Burun Dolgusu’ pages as well. And all the pictures there are -as it can be seen clearly- font problems. The theme doesn’t support the Turkish characters although I ve changed the font from the page, in IOS product the font hasnt changed
Hey @samilabat,
Thank you for providing that screenshot. As mentioned by @Rad, things appear to look as they should to me. Text will always wrap like that on smaller screens as there is not enough space for the content to stay on one line.
If you can be more specific, are there certain words that are breaking in a spot you don’t expect? If you could provide more detailed information we’d be happy to look into this further, but at first glance all appears to be okay to me.
Alright, for example, word letters like “ğ” or “ş” do not be shown as it should be as it can be seen obviously from the screenshot. And i mean the pictures are shown on a very smaller version in all kind of IOS products. I am sure that the theme does not support IOS devices.
Hi There,
Please try to choose another set of fonts which is compatible with your lenguage.
It seems that the IOS version of the font is not fully compatible.
Let us know how it goes
I have tried many times with different fonts, but IOS does not respond the new fonts. it does not change. not only font but also images. you dont understand this. I have regret to buy a font from you.
Hi there,
We don’t sell font and characters are only display if supported by the font you applied. And with google font, you have to enable the latin subset.
Would you mind providing two screenshots (iOS and Desktop) of the same text? I just like to see what difference you’re currently seeing. Because I can see characters such as ğ and ş. Plus, make sure to delete your iOS’s browser cache before testing.
Thanks!
this is a desktop display
here how it looks on IOS devices. ı’ve tried adding breakpoint but it did not work also. I want you to fix this problem or ı demand a refund. otherwise, ı am going to publicize this ridiculous customer care.
Hi there,
It looks different in every screenshot. And about those characters, please check this https://stackoverflow.com/questions/44440283/special-characters-printed-bold-on-ios Looks like it’s the way the content is added. Though I checked on my iOS and there is no problem with those characters.
The issue that I’m seeing is font selection, example is this
h1, h2, h3, h4, h5, h6, .h1, .h2, .h3, .h4, .h5, .h6 {
font-family: Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;
font-style: normal;
font-weight: 400;
}
You choose a system font, they are fonts residing to your device system. If that font isn’t available from your device then it will choose the second and vice versa. Example, device 1 has no Calibri, then it will fall back to Candara, but device 2 has no Calibri and Candara, then it will fall back to Segoe.
The Calibri isn’t an iOS font, it’s from Windows. Hence, you’re seeing different font when comparing the two. I suggest using google font in this case.
Thanks!
where can I change my fonts? There is no style.css or something like that?
Hello @samilabat,
Thanks for writing in! Font families are changed in the Theme Options section of the site builder for X. In the WordPress Admin go to X → Launch. Once that has loaded, you can either click Theme Options from that index screen, or find it in the hamburger menu in the upper portion of the skinny bar to the side of your screen.
Once in the Theme Options, go to Typography and in there you will find options for adjusting these settings.
Cheers!