Not able to validate x on another site

[kludrik]

I have closed the site “solholmen.no”, erased it and try to use this sites validation lisence on another site: “instrumentservices.no”. It is not possible to validate this site and when I try to open the x-theme it responds with “fatal error” message. The site seems to work properly though.
Any suggestions?

[tristup]

Hi @kludrik,

Thanks for reaching out.
I have checked your website and found that you are still using the older version of X i.e. 7.2.3 and the Cornerstone version is 1.3.3. I would suggest you please copy your live site to a staging server and update the X theme and the Cornerstone by following the below steps.

1. Delete the Cornerstone
2. Update the X theme to the latest version on automatic updates
3. After the X theme is updated, use the link in the dashboard to automatically install the Cornerstone. It will be in the latest version

As you are using a much older version you may need to create a few pages from scratch as a few of the shortcodes and elements are already deprecated in the newer versions. If everything goes fine in your staging please migrate the staging server to live.

Hope it helps.
Thanks