Not able to edit content on cornerstone

Hi,
Ive been given some cornerstone short code, which ive pasted into text view but it does not show when i try to edit this in cornerstone, can you assist please?
Had to make another post as unable to reply to my old post that i had put?

Thanks

Hi There,

Thanks for writing in! I have re-opened your other thread. Could you please respond there with details.

Thanks!

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