No sound on YouTube videos embedded in Slider Rev carousel

[finkk]

Hello there,

I have a weird problem that only began today - I have a Slider Rev carousel with YouTube videos embedded into a video layer. The sound has stopped working - only today and it was working ok when I originally built it several days ago.

The carousel is here: https://bswcarehomeplus.org.uk/home-2/

And one of the same videos is embedded on its own here: https://bswcarehomeplus.org.uk/respect/general-practice/

As you can hear, the video is working on the single embed but not the carousel. But it was a few days ago…

Do you have an inkling what the problem might be?

Kind Regards,

Spencer

[ruenel]

Hello Spencer,

Thanks for writing in!

The given credentials do not have the same URLs.

When adding a Youtube video, please make sure that in the Advance Media Settings, it is not “Muted At Start”.

Best Regards.

[finkk]

Hi @ruenel,

Thanks for getting back to me. That was what I was looking for, thank you!

Kind Regards,

Spencer

[tristup]

Hi Spencer,

Glad that we are able to help you.

Thanks