No sound in video with video layer

Support
#1

Hello there,

I am trying to add a short video clip at this URL : http://www.havredepeau.com/accueil/semaine-de-la-qvt-2018-invitez-le-spa-mobile-dhavre-de-peau-dans-vos-locaux/

As you can (not) hear, one dont’ get the music.

Any suggestion ?

X Installed Version : 6.0.4
Wordpress Version : WordPress 4.9.5

Cheers :slight_smile:

Julien

#2

Hey Julien,

Thanks for writing in!

The original video does not have any audio as well. Please check the link in the secure note.
Do you have the original copy of the video? Please convert the original one into *.mp4, *.ogv or *.webm. You may use hand Brake (http://handbrake.fr).

Please let us know how it goes.

#3

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