No preview with cornerstone?

[Merritte]

I recently installed x pro and I can’t get the preview to load in the builder It just kind of is stuck on this screen. The site previews fine after I save it and preview it in a new window, but I would love to save time by just being able to preview my designs in the cornerstone builder, thanks

[marc_a]

Hey @Merritte,

Thanks for reaching out!

There could be a custom code or plugin conflicts that affects the preview of Cornerstone.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY
   7.) DISABLING CACHE

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.