No Option for Woocommerce Archives in Cornerstone Blankpages

Hi there!

I have purchased a Pro license and am trying to follow in the instructions in this video How to Build Shops with WooCommerce and Cornerstone to customise/setup the product display in my store.

However there is no option for a Woocommerce Archives page in Cornerstone–even though I have a Pro subscription.

Is there something I need to do to fix this problem? Thanks!

This is from the video and shows the option I’m missing! :slight_smile:

This is from my site:

And this one to confirm that I have a Pro license :slight_smile:

image

Hi Lauren,

Thanks for reaching out.
Can you please make sure that the WooCommerce plugin is active on your website or not? If yes, and the layouts are still not coming, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins unless you are subscribed to One. If not subscribed, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins unless you are subscribed to One service.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

Thank you very much for you help! I made sure everything was updated on my site and also went and deleted the cornerstone plugin and now the woocommerce archives option is available! Thanks! :smiley:

You are most welcome, Lauren.