Ninja forms not showing, Soliloquy not loading new images, Logo Showcase not showing logo's

Hi there,

At this moment the Ninja forms are no longer visible on my website anymore and Soliloquy does not show any changing images, shows only the first image with a loading symbol. below. Logo Showcase is not showing client logo’s anymore!

My last action before I did encounter these problems was activating the Convert Plus plugin I have deactivated and removed the Convert Plus plugin, but the problem is still there!

Hope you can give me some help, thank you

Hi There @flowdivision

Thanks for writing in! I have checked your site and I did not see any errors on the console log. Could you please try testing for a 3rd party plugin conflict by disabling your plugins.

The best way is to test it using the following plugin (https://wordpress.org/plugins/health-check/) as it allows to test your site without affecting your site visitors. You can follow this guide here (https://www.youtube.com/watch?v=nO1nP1gBstM) and test your site accordingly.

Let us know how it goes.
Thanks!

Hi There,

Could not find a problem plugin with health check (can I leave health check installed?), but after I updated X to 6.1.3 all problems were gone? I have no idea what happend but the problem appears to have been in X. I tought the Convert Plus plugin activation was the problem, please advice if I can install and activad Convert Plus whitout any problems.

Thank you

Hello There,

There are several JS error on the page. It could be remnants of the old codes you have. I can see that you are using CloudFlare, please login to your CloudFlare account and purge your site cache. Most of the time, the cached version of the scripts loaded in your site may have caused this issue.

If nothing else is working, please provide us access so that we can look into it.

Thanks.

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