Ninja Form is hidden and says: E.trim is not a function

Support
#1

Hi,
I use Pro for a customers website.
A ninja registration form worked fine for years.
Today it doesn’t, it just does not appear.
Everything is up to date.
I deactivated all plugins and activated the theme “Twenty Twentythree” - the issue remains.
The javascript console says “e.trim is not a function”.
I hope you can help.
Kind regards,
Hannes

#2

Hi Hannes,

Thanks for reaching out.
It seems that the problem comes from the plugin and that is why it remains the same. I would suggest you contact the plugin author on this case.

Thanks

#3

OK thanks.
I know it seems to be a plugin issue, but I was just hoping you had a spontaneous answer based on another thread.
I have written to them and will provide the solution here.
Best regards,
Hannes

#4

Hi Hannes,

We are not aware of the issue you specified, and it would be great if you share the solution with others.

Thanks

#5

The Ninja form is working again.
I don’t know why, but it is like that.
I have written to Ninja Forms Support but have not received a response yet.
I suspect it was an update to the Ninja Forms plugin.
Kind regard,
Hannes

#6

Hey Hannes,

We’re glad that the Nija Form plugin is now working properly on your end.

Thank you.