News ticker in Header bar

Hi,

On this site - https://fitklub.nl/ - I have made a header with a second bar that appears when you start to scroll. It has a breadcrumbs shortcode in it. I also wanted to add a news ticker but it doesn’t seem to show. Could you take a look and see what I have to adjust?

Hello @yingfuli,

Thanks for writing in!

Looks like you are using a 3rd party plugin to display the news ticker. Please try out following solutions and let us know the outcome:

  1. I see that you are using WP Fastest Cache and have also enabled minification. Please try to disable the minification feature and then clear cache.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

In case issue is still there please share the admin details in secure note for us to take a closer look. That being said providing support for 3rd party plugins falls outside the scope of support we can offer. However, I would like to take a look at the setup.

Thanks.

Hi @yingfuli,

I have checked the site and there are not Javascript error that could cause an issue but it looks like the plugin for the newsticker itself has the issues.

I created a test page and placed the shortcode in the content area and the newsticker is still not showing up.

Kindly get in touch with the plugin developer regarding this.

Thank you for your understanding.

I was afraid of that. Thanks for the trouble! :smiley:

We are delighted to assist you with this.

Cheers!

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