New Update is SOOOO Frustrating

This new update is so frustrating. I can’t find the Layout window anywhere and can’t even perform a basic operation, like delete an element, rows or columns. And I can’t find elements anymore either.

Hi @supervac,

Thank you for writing in, do you have an issue opening the builder? If so, please do the following:

  • Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)

  • Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.

  • Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you just want to get to use on the new user interface, please watch this tutorial.

Cheers!