New themeco update, new problems! Great job developers <3

Support
#1

Hello there,

I can not edit the layout that I have set up in previous version 5.15 of “PRO” builder.

Please watch the video below:

#2

Hey Kate,

Thanks for reaching out!

To investigate further on the issue you are facing on, would you mind sharing with us your admin credentials? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Thank you.

#3

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