New posts/pages won't allow Pro editor

I’ve noticed that the editor will not work on new posts or pages. When I create a new page/post/ clicking on the “Pro” tab does nothing. If I save the page and then come back and try to edit it with Pro (or choose it from the admin bar) it works as expected.

Hi there,

Thanks for posting in.

You mean when you create a draft page? Yes, and it’s known bug but should work once published. Please manually create the draft first by clicking “Save as Draft” button, or published it then you’ll able to edit them. Our developers are working on this issue as well :slight_smile:

Thanks.

I am having the trouble on published pages

Hey @neilr2096,

At this time we kindly ask that you open up your issue in a separate thread along with your login details if necessary. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Meanwhile, please make sure that you are using the latest version of the theme. And also, please make sure that there are no JS error on the page that might prevent the editor from working.

Thank you for your understanding.

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