New Favicon not showing after i changed it

[commissionworks]

Hi

I’ve changed my logo and fav icon and flushed by dynamic chche on the server. The logo is showing but the old favicon is not displaying online?

https://shopforclimatechange.org

Thanks

[friech]

Hi @commissionworks,

Thank you for writing in, is this your new favicon?

Its showing on my end, please clear your browser’s cache.

Cheers,

[commissionworks]

that is the OLD one

[marc_a]

Hi Amin,

This kind of issue is commonly related to a caching. Please clear all your caching plugins and server-side or CDN caching features. Make sure to clear it and not just deactivating it.

Hope that helps and let us know how it goes.

[commissionworks]

@marc_a

caching plugins

hi, already said i did that already if you read my 1st post?

[marc_a]

Hi Amin,

Yes, I know that you already clear the cache, I just want to make sure that it is properly cleared. Since the issue still persists, would you mind sharing your credentials so that we can check the back-end settings? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[commissionworks]

Have sent login info, thanks

[marc_a]

Hi Amin,

This is a plugin conflict with Favicon by RealFaviconGenerator, I went ahead and disable it then the favicon is now showing properly.

Hope that helps.