Need help Slider revolution not workig after update and reinstall

Support
#1

hi guys long itme no see haha = im sorry i did the updates yesterday on my website nailcrazy.com and saw that every thing was fine exept slier rev. ( after its update )

im using cloudflare as well for my cashing and tried many times but to no avail.

i found a post here where you advised to deactivate and delete from admin plugins = and then re install from themeco validation …
so i did exactly that = and purged cash =

i deleted and re installed from themeco validation =
purged cashe

then i checked my home page - and selected the slider name is selected and updated the page - but still no slider on my homepage :]]

please advise -
big hugs
andrew

#3

so in my attemt to fix the issue myself I did the following.
with the server guys -
they updated my php to latest version.
they purged Nigix server as well
they did wp special mode where they can check and see for plugin conflits etc ( i forgot what the term is called ) - and there are no conflicts on my system.

then they suggested to try and see if S rev is working properly so i set up the slider on another page - and with 1 purge of my Cloudflare cashe - the slider WORKED perfectly - on my blog page.

So this is wierd because its confirming that there is nothing wrong with anything excet the home page

  • now im trying to see what can be done on the homepage -
    but im just making things worse now beucse the page is coming out funny and not in the right place -please help
#4

no matter what i try - the home page keeps coming out with the shop container on the left eventhough i set it to full width.

#5

im in a bit of a pnaic now - sorry
please find the login and password for full admin
thanks for your help and support - ( im tring everyting i can )

Summary

This Login - admin@nailcrazy.com - password fFuk-U94ha-eeHes09 will be hidden

#6

so now im in x theme optons . . and i managed to firure out the bugs on the home page i have like continer and layout etc. … and i save and on theme optiions the slider IS working on the page . .and i save and purge from cloudflare - but still does not change my hoppage on the net - so could it be the cloudflare purge is not good ???
i await you input :] - thanks

#7

so now i install and set up w3 total cashe as well and set up with cloudflare as well and suggested pages rules etc…
i was hping this would fix - but still the same problem-

in theme options . . .the slider shows - but not in real life

#8

.home-tab-img {
display: block;
margin-left: auto;
margin-right: auto;
}@media (min-width: 180px){
.search-results .x-main > article {
width: 25%;
float: left;
overflow: hidden;
position: relative;
margin: 0 2% 4.5% 0;
padding: 0;
text-align: center;
background-color: #fff;
}

.search-results .x-pagination {
    clear: both;
}
 .woocommerce-checkout form .payment_methods li:nth-child(2) label img {
  display: initial;

}

.woocommerce-account form .payment_methods label img,
.woocommerce-checkout form .payment_methods label img {
display: initial;
max-width: 150px;
}

.woocommerce-account form .payment_methods label a,
.woocommerce-checkout form .payment_methods label a {
display: block;
}

.payment_box.payment_method_paypal {
padding-left: 18px;

}
.ubermenu{
display: inline-block;
padding: 20px 0px;
}
#menu-item-12741.ubermenu-item > ul {
overflow: visible !important;
}
}
.archive .berocket_lgv_additional_data {
display: none;
}
@media (max-width: 767px) {
.woocommerce .cart.shop_table .product-name,
.woocommerce .cart.shop_table .product-price,
.woocommerce-page table.cart .product-thumbnail {
display: block;
}
.woocommerce .cart.shop_table .product-thumbnail img {
width: 100%;
}
.woocommerce-page table.shop_table_responsive tr td::before {
content: attr(data-title) " ";
}
}

this is my custom CSS - i m hopeing you guys and find a fix. ( and i realisd the login and passwod is not hidded in actual fact so i changed it = let me know if you want to go in and see whats going on and fix - thanks.
my website - www.nailcrazy.com looks very bare without the slider - thanks again guys

#9

Hey @nailcrazy,

There’s currently an issue in the latest version of Slider Revolution. Since it’s a live site and we understand that you can’t afford to display a broken site, we recommend that you revert your site to a previous working state for now. Your web host will most probably be able to assists you with this.

Also, it is strongly recommended that you test updates in a staging server moreover that if we need to investigate, we can do so without making changes to your live site so we avoid the risk of breaking it. If you’re not aware yet, following is the link to an article where you could learn how to copy your live site to staging.

Thanks.

#10

super thanks - that make total sense Christian :]
so glad you answered and i will try to get Srev in version that i had before :]]

thanks
Andrew

#11

Glad that we could be of help Andrew.

Cheers!

#12

Hey.

Not sure this will help. I also had issue with Slider Rev (v6.2.21) last week and I contacted their Support. I managed to roll it back to v6.2.17 and plug the issue till they reply.

This was one of the course of action they suggested. “Make sure that your theme and any other third party modules are up to date and compatible with WP v5.5. Otherwise you may try to use this plugin as a temporary workaround: https://wordpress.org/plugins/enable-jquery-migrate-helper/”

Today, I took the plunge and update the slider cause I noticed it is now v6.2.22 and everything seems to work perfectly fine.

So yeh. Not sure if it is relevant.

1 Like
#13

Hi @timothyc,

We updated our Slider Revolution to 6.2.22 and it fixes various issues, I guess your problem was fixed by our updates in Revolution Slider 6.2.22.

Hope that helps.

Thank you.

1 Like
#14

I am a happy and grateful customer. :relaxed:

1 Like
#15

Hi @timothyc,

You are most welcome.

Thanks

1 Like
#16

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