Navigation Modal Glitch

[fideliscreative]

Hello, Thanks for excellent support and a great product.

My website here has a periodic error in the navigation modal. Sometimes when you click on the hamburger menu, the modal pops up with half of the menu items cut off on the bottom. (See screenshot)

Unfortunately it is hard to replicate the issue, because I haven’t figured out which exact circumstances it happens. It has happened on multiple pages, at multiple screen sizes.

Any suggestions would be appreciated!

Josh

[Prasant]

Hello Josh,

Thanks for writing in!

On my end navigation model element is working fine without any issues. Please see screencast. Please try clearing browser cache and see how it goes.

Thanks.

[fideliscreative]

Thanks for looking into it. Unfortunately it isn’t the cache because this is an issue that his persisted for many weeks despite adjustments and cache clearing. It just happens randomly so I wanted to get some advice on how I could prevent it from ever happening.

[Prasant]

Hello Josh,

Thanks for updating the thread.

I took a look at the website again but on my end I am unable to replicate the issue. It’s difficult for me to suggest you a solution without replicating the problem on my end. Is there a pattern or specific page where this issue popups up?

Thanks.