Navigation inline issue after update

[ayatango]

HI,
after the last update I have a navigation inline in a header that is not vertical anymore - see the attachment.

How can I solve it?
Thx

[tristup]

Hi @ayatango,

Thanks for reaching out.
Sometimes the only screenshots don’t help us to recognize the reason behind the issue you are having. We need to examine your site to get the cause of the issue.
Can you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[ayatango]

the problem is that you cannot access the website, it is restricted for some specific IP.
Can you guide me to try some actions by myself in order to solve the problem?

[tristup]

Hi @ayatango,

As I said before it will be very difficult to suggest anything without investigating it. I would suggest you remove the IP(s) restrictions or you can copy your live site to a staging server without IP restrictions, so we could troubleshoot freely without breaking your site.

And as we are from different parts of the World and most of us have a dynamic IP so we can’t provide a specific IP address for whitelisting too.

Thanks