Nav bar does not work in Google Chrome and on mobile devices

Hi there,

we changed the menu structure on one of our pages (now we use pages below individual anchor menu links) but that one is not working in Google Chrome. It is nearly impossible to select one of those menu items.

What is the reason for that and how can we solve that?

Furthermore we have the same problem on mobile devices. The navbar is jumping back to a superior level and the user has to select it again.

What is the reason for that and how can we solve that?

Best regards

Hey @knowmates,

There are 3 possible causes for that. Please test for the following factors:

  1. TESTING FOR PLUGIN CONFLICT
  2. CHILD THEME
  3. CSS/JS CUSTOMIZATION

For the last one, please remove JS codes in Theme Options > JS first and test if the issue persists. If you wish to continue using the custom code, please consult with a developer to fix it because we can’t handle custom code fixes and enhancements as part of our theme support. If you need custom coding guidance, you might want to avail of our One service. You can learn more here https://theme.co/one

Thank you for your cooperation.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.