My website is no longer working after i've updated the theme

[hiip]

Can someone please help? My website is not showing up properly after I udpated it

https://hiip.com/

[ruenel]

Hello @hoangdang,

Thanks for writing in!

Please check first if every thing is up to date. You can check out the latest supported and available versions in here:

• Version Compatibility (theme.co)

You may also check this documentation if it happens after you have updated:

• Site Appears Broken after Updates | Themeco Docs

It could also be caused by a plugin conflict amongst other things. Here’s a few things that you can do:

• Testing For Theme Related Issue
• Testing For Plugin Conflict
• Theme Update
• Child Theme
• Increasing Php Memory Limit
• Disabling Cache
• Disabling Cdn
• Permalinks
• Version Compatibility

If nothing is working, please provide us access to your site so we can investigate as well. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[hiip]

Hi,

I got it working now.

Thank you!

[tristup]

Hi @hoangdang,

Glad to know that it is working now.

Thanks