My theme will not let me create a new section

I cannot add a section or edit on a new page when I create a new page the add section button does not work. I have tried numerous times to contact support but my account does not also allow me to do that. Can someone please help me.

Hi Matthew,

Thank you for reaching out to us. This usually happens due to third party plugin / script conflict, please check for the following first:

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION
  5. DISABLING CACHE
  6. DISABLING CDN
  7. VERSION COMPATIBILITY

If you still have problems then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

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