When I do to Wordpress THEMECO Cornerstone is no longer there. It has disappeared. So I logged into THEMECO to download 9.1.4 locating and adding the .zip file, click the Install Now button:
I receive the following:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please advise on why this was removed the process to have it reinstalled as my license is still active.
Hello @BusinessExpress,
Thanks for writing in! Are you install the X theme (x.zip) or the Pro theme (pro.zip)? To better assist you with the issue, please provide us access to your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Okay updated please let me know if working
Hello @BusinessExpress,
The Pro theme files were corrupted. It could be due to file permissions. You can now upload the pro.zip file again and have the Pro theme activated.
Best Regards.
Thank you all is working well.
Hi @BusinessExpress,
You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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