My Purchase code not verifying

When I enter my purchase code in my license manager, it says the code is being used somewhere else? How can I get it to register in my account?

Hi there,

It seems that the purchase code you are trying to validate is used by another account in our system. Would you please kindly get back to us with the purchase code you try to activate using the Secure Note functionality to follow up the case?

Thank you.

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