My PRO theme is not working

[Haz]

My website suddenly stopped displaying PRO theme, this is how it looks now

When i proceed editing content with pro, everything seems to be ok

This is very strange, could you please advise on how to overcome this issue?

Thank you so much!

[tristup]

Hi @Haz,

Thanks for reaching out.
It seems that the issue is related to the Cache. If you haven’t installed any of the cache plugins, please clear the Style Cache from X/Pro > Settings > System > Clear Style Cache and update. Please check if that resolves the issue.

If that does not resolve the issue, there might be some different reasons behind your reason, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.

1.Plugin Conflict
2.Theme Update related issue
3.CSS/JS Customization
4.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[Haz]

You guys are the best! Clearing style cache fixed it all. Proud to be in this community!

[tristup]

Hi @Haz,

Glad that we are able to help you.

Thanks