My Ess Grid is not working

Support
#1

Hi There,

My ess grid is not working. It shows up on cornerstone but not on my actual url.
Can you help?

#2

Hi There!

Thanks for writing in!

Can you please post your login details and website url in a secure note so that we can have a look. Also please post the page URL you have added the ESS Grid.

Thanks

#3

Hi there,

my URL is www.dean.doodlebugcreative.co.nz

#4

Hey @deanrix,

I see you’re using the latest Cornerstone and Essential Grid but you’re still using X 4.6.4. Please update X then check if the issue persists.

Thanks.

#5

Many thanks…what are the instructions on how to update X please?

#6

Thank you soooo much guys !!!
Yes the Ess Grid is now working since I updated X to the new version.

Regards
Dean

#7

You are most welcome!

#8

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